Marketing in an Uncertain Economy
March 10th, 2008, Tamar Wallace
With grim stories about a troubled economy, it’s difficult not to be concerned about the future. Jobs are being cut left and right, companies are scrambling to save money wherever they can, and upper management is doing a lot of wishful thinking—making it hard to see the bright side. But there is one…and we’ll get to that soon.
As fears rise about the dreaded “R word,” people are trying to cut whatever they can from their budgets. This often means no more marketing, as that tends to be one of the first things to go when trying to minimize spending. But experts agree that smart, focused marketing is the best solution during in uncertain economy…and it’s far more effective than no marketing at all.
One of the first things taught in Marketing 101 is that marketing is an ongoing process…something that should be done by everyone in the company all the time. The reason being that if you’re continually marketing your business, filling your pipeline with prospects and people interested in your product or service, then those slow times—which invariably occur, even in the best of times—aren’t as slow. And a sluggish economy is not the time to eliminate those marketing efforts. Refine, yes; eliminate, no.
According to marketing expert Mac McIntosh, “even if sales are down 50% in your industry, it means that five in 10 are still buying.” You just need to make sure those five people are spending their money with you.
Stick with what you know.
For starters, put any large image-building or new market campaigns on hold. Now is not the time to experiment, or spend the money on vanity marketing projects. In fact, it’s suggested that you evaluate what you’ve done in the past, and focus your energy, effort and budget on what has produced results before. In a time of relative uncertainty, sticking with what you know may be the best bet.
Now, this is not to say that all image-building or brand reinforcement efforts should be forgotten. Rather than attempt an expensive campaign solely for the purpose of building brand recognition, “let the quality of your [marketing] materials and website do the job of enhancing your company’s image.” (McIntosh)
Be deliberate.
Another thing to remember is that it’s always easier to sell to existing customers, rather than trying to convert new prospects into buyers. Make sure you are targeting your existing and previous customers and clients. Whether it’s through direct mail, email, a newsletter, an advertisement, etc., the key is repetition. You will experience better results by getting your marketing message out multiple times to a smaller, cherry-picked group, than one time to a larger, broader group. So be deliberate with everything that you put out. You don’t have to spend more, just spend smarter.
Keep an eye on the competition.
Pay attention to what your competition is doing. If you’re worried about your budget, chances are so are your competitors. So keep an eye on trade magazines, local papers, and anywhere else your competition typically advertises, and be ready to capitalize on any changes. If you notice that one of your competitors has stopped advertising somewhere, go ahead and pick up the spot. Their loss is your gain.
The bright side.
This brings me back to that bright side I’d mentioned in the beginning. As I said, if you’re having budget concerns due to an uncertain economy, so are your competitors. But while your competition is cutting back on marketing in the hopes of saving some money, you’re refocusing and refining your marketing efforts. So when those “five out of 10″ people are ready to buy, they’ll be that much more likely to spend their money with you. And that, my friends, is a bright side indeed!
Until next time…
Tamar WallaceTAMAR Graphics
P.S. If you find something useful in any of these posts, please leave us a comment, and let us know! This is supposed to be a Creative Conversation, after all...not a Creative lecture!
Posted in Business, Marketing //
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Some design/advertising studios dread the quiet times where their clients start reeling in the spending. But make that a time to hone your own marketing collateral, revise your business plan, attend more networking meetings, get your own business out there. Too often we’re so busy marketing and designing for others, our own brand takes a back seat.
If your brand is solid, you can better assist your clients with their needs, working out how to focus on smarter spending of restricted budgets. You know, sometimes when you’re given tight parameters that’s when some not so obvious ideas get squeezed out of the ol’ brain box!
Relish the change of circumstances!
http://www.blackeye.com.au
April 10th, 2008 at 3:01 am
Kirsten,
“Too often we’re so busy marketing and designing for others, our own brand takes a back seat.” I think you hit the nail on the head right there!
So rather than panicking, I think we can all find ways to take better advantage of the downtime.
Thanks for your insight!
- Tamar
April 22nd, 2008 at 3:28 pm